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Storytelling is discussed more and more today. But what does this craft involve, and why is it important to master it? Stories have been part of our lives since time immemorial. As children, we listened eagerly to fairy tales; today, perhaps, we are the ones telling those stories vividly to children. Can you remember the feeling of being completely absorbed by a story and waiting in suspense to discover what happened next? Perhaps you even imagined that you were one of the characters.

Constructive feedback has a positive effect on communication between employees and on their performance, helping the company develop as a whole. To get the most from it, however, it needs to be delivered effectively, courteously and respectfully. How? The following tips introduce principles that will make feedback easier to formulate. Give feedback regularly—this helps everyone on the team learn to see it as a normal part of professional life. Be as specific as possible and illustrate your feedback with…