Effective Sales Video Calls
Do you want your sales team to use online meetings confidently and effectively?
A live, trainer-led online course for eight participants.
Why meet clients on video?
Video calls save time for both sides and make it easier to respond quickly to a client’s needs. Used well, remote meetings can help you stand out and stay ahead of competitors.
What is different about a video call?
A first impression forms differently on video than it does in person. Holding a client’s attention and using body language also require a different approach.
Course programme: 120 minutes
- How to encourage a client to meet on video and handle technical problems
- When and how to share your screen, including online calculators and comparison tools
- How to use a flip chart and digital whiteboard
- How to work with presentation materials, diagrams and sketches
- Common communication pitfalls and how to tell whether the client understands
- How to hold the client’s attention
- Practical demonstration
Who is the course for?
Sales representatives
Financial advisers
Account managers
Lawyers
…and other professionals who need to make a confident, professional impression in online meetings.
What participants say
"Useful tips on the small details that shape a client’s impression. I can now see the meeting more clearly from the client’s perspective, with practical solutions for different situations."
Jan Mráček "A highly professional trainer. The information was practical and relevant, and I look forward to using it."
"Everything was explained clearly, and the trainer was very approachable."
"The course was clear and engaging."
"A very effective use of time, with plenty of useful information. It motivated me to invest more in online communication."
"You show the possibilities of online communication in a very clear and accessible way."
"Although I already give presentations on video, I became aware of many small details that can make a real difference—especially the setting I present from and having all my materials ready."
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Your trainer
Pavel Wieser
"I built this course from my experience as a communication trainer, psychologist and presenter. Having worked as a financial adviser, I understand how important it is to handle meetings well and maintain a regular rhythm of client conversations. My work as a presenter and reporter has also given me extensive experience of communicating through a camera. In the course, I share my most useful techniques to help your people win clients’ trust and develop relationships through video calls."
Pavel holds a degree in psychology from the Faculty of Arts at Charles University in Prague and has worked as a trainer since 2011. From 2014 to 2018, he served on the governing board of the Czech Association of Coaches (ČAKO). His experience includes learning methodology, the development of psychometric assessments, and leading a team of advisers in a financial institution. His professional training includes Systemic Coaching and Psychotherapy, Systems Thinking for Managers, and a four-year experiential training programme in Carl Rogers’ person-centred approach.
"Without these foundations, an adviser cannot work effectively in a remote sales meeting."
Václav Šafář Regional Director