Soft
Skills Training
Strengthen your employees’ core skills and motivation
We use modern learning methods, including blended learning and gamification.
Course format
- Courses range from two hours to two days.
- The ideal group size is 6–16 participants. We can also design a format for larger groups, including groups of around 50.
- We tailor each course to the group and your specific needs.
Course Topics
Our courses focus on management skills, creativity, communication and personal effectiveness.
Management skills
Coaching in management practice
Do you want to strengthen your people’s intrinsic motivation, ownership and willingness to grow?
Learn practical coaching techniques that support motivation and independence. You will recognise when a coaching approach is appropriate, set goals people want to work towards, and become a better coach to yourself as well as to others.
Management and leadership styles
When should you direct, and when should you simply set the direction? When should you delegate, and when should you decide?
Different situations call for different approaches. Effective managers know when to use directive, supportive, consultative or participative leadership. You will understand the strengths and limits of each style and practise using them to support both team performance and satisfaction.
The art of running effective meetings
Have you ever sat through a meeting that ran over and achieved very little?
Learn to run constructive, focused and efficient meetings. You will know how to prepare, facilitate the discussion and turn it into clear conclusions.
Creativity
Five principles of creativity and fresh thinking
Do you need fresh ideas? Would you like to strengthen creative thinking within your team?
Identify the habits that block your creativity and reduce their influence. Learn to facilitate brainstorming, generate ideas systematically and evaluate which ideas are worth pursuing.
How to master improvisation
How can you stay composed and make the most of the unexpected?
Build the confidence to respond to new situations with ease, authenticity and creativity. You will reduce the fear of making mistakes, collaborate more effectively, and take away techniques for developing improvisation skills in yourself and your team.
Communication
Presentation skills — foundation course
Are you preparing a presentation? Do you want a reliable process and practical ways to manage nerves?
You will learn to prepare independently, build a clear presentation structure and use practical techniques to make your message engaging and easy to follow. We will also practise effective ways to manage presentation nerves.
Confident presenting — advanced course
Do you need to capture attention, make yourself understood and persuade your audience?
Learn how to take the floor and hold your audience’s attention. We work with body language, voice, nerves and improvisation while helping each speaker develop an authentic personal style.
Common mistakes when giving and receiving feedback
How and when should you give praise? How can you deliver difficult feedback constructively?
Your people will learn to communicate directly and respectfully. Managers gain a practical way to guide others through feedback instead of relying only on instructions and consequences.
Storytelling
Do you want to inspire and motivate through words, hold people’s attention and make facts compelling?
Use storytelling to strengthen both your personal brand and your company’s brand. You will become a more persuasive salesperson and learn to make even dry facts engaging.
The key to successful negotiation
Do you want to prevent disputes and find win-win solutions? Do you negotiate with colleagues, senior leaders or customers?
Securing favourable terms while building a strong relationship is a skill that can be learned. We focus on preparation and review, and introduce both positional and principled negotiation.
Nonviolent Communication
How can you express what you need without creating conflict? How can you give feedback that makes a difference?
Nonviolent Communication is an established approach that supports mutual understanding. Using a practical four-step method, you will learn to express emotions, needs and requests in a constructive way. Preventing unnecessary disputes can improve both communication and the atmosphere within the team.
Personal effectiveness
Practical critical thinking
Do you want to see through marketing spin, make sense of information and reach an evidence-based view? Trust people—but still lock your bike.
Learn to assess the quality of claims and information, recognise misleading messages and respond in ways that bring the conversation back to the facts. The course is useful for anyone who needs to make decisions on the basis of reliable information.
Seven essential principles of time management
Are you short on time? Looking for a healthier work–life balance? Do you want practical ways to save time?
Learn how to improve your daily routine and use practical tools to plan your time effectively and prevent avoidable stress.
Ten principles for managing stress
Does everything sometimes feel like too much? Do you lose perspective and ease?
Stress is an unavoidable part of life. Learn effective ways to manage it and reduce preventable stressors. Understand how your body and mind respond under pressure, and practise techniques that help you regain calm when you need it.
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